Order & Shipping Information
Orders can be canceled within 6 hours of placement.
2-5 business days as items are made-to-order.
Shipping Costs & Locations:
USA: Free shipping over $69USD, $5.99 flat rate for orders under $69USD. Ships from North Carolina & Los Angeles.
Canada: Free shipping over $150USD, calculated at checkout for orders under $150USD. Ships from Canada, North Carolina, & Los Angeles.
Europe*: Free shipping over $150USD, calculated at checkout for orders under $150USD. Ships from Latvia, Barcelona, & the US. Customs fees may apply.
Delivery times do not include processing time. They are approximate and may vary:
- USA: 6-8 business days
- Canada: 8-11 business days
- Europe: 10-20 business days
- Australia: 18-19 business days
- Japan: 12-14 business days
- International: 10-20 business days
Discreet packaging with no logos for community safety.
You'll receive a tracking link via email when your order ships.
Verify shipping details, check with your local post office and neighbors. Contact us with your order number if the issue persists.
Email us within a week with photos, order number, and details. We'll resolve the issue as soon as possible.
Claims for lost packages must be submitted within 30 days of the delivery date.
Returns & Exchanges:
Please visit our Returns & Exchanges page for more information.
Customs & Taxes:
Additional fees may apply on international orders. Check with your local customs office.