FREE SHIPPING ON ORDERS OVER $69

Returns & Exchanges

Returns & Exchanges

Received a wrong/damaged product?

We apologize if you received a wrong, misprinted, damaged, or defective product. To resolve this quickly, email us at info@rainbowriotco.com within a week with photos of the issue, your order number, and any other relevant details. We'll get back to you with a resolution ASAP!

Return Policy

We accept returns only for wrong, damaged, or defective products. Contact us at info@rainbowriotco.com with photos before sending your items. We don't offer returns for "buyer's remorse" as our products are made to order.

Refunds

Refunds are available for wrong or damaged/defective items. Contact us at info@rainbowriotco.com with photos. Once approved, we'll process your refund, and a credit will be applied to your original payment method within a certain number of days.

For Afterpay, Klarna, or Affirm, please contact them directly.

Late or Missing Refunds

If you haven't received your refund, check your bank account, credit card company, and bank. Processing times may vary. If you still haven't received your refund, please contact us here.

Exchanges

We accept exchanges for different sizes. You're responsible for return shipping and new shipping costs. Contact us to start the process. Check our sizing charts in the product description section for guidance.

Mislabeled Items

If you received a mislabeled item, contact us at info@rainbowriotco.com within a week with your order number and photos. We'll send a new one or issue a refund!

Return Conditions

Items must be unworn, unwashed, in original condition
Return within 5 days of delivery
Original shipping charges not refundable
Include invoice in the return package

Shipping

You're responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted.

For items over $75, consider trackable shipping or insurance, as we can't guarantee receipt of your returned item.

Introduction: These terms and conditions (the "Terms") govern your use of the Rainbow Riot Co website and online store (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website. Eligibility: The Website is intended for use by individuals who are 18 years of age or older. If you are under 18 years of age, you may not use the Website. Website Content: The content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Rainbow Riot Co and is protected by copyright and other intellectual property laws. You may view and use the Website for personal, non-commercial use only. Any other use of the Website, including but not limited to reproduction, distribution, modification, or republication, without the prior written consent of Rainbow Riot Co is strictly prohibited. Orders: By placing an order on the Website, you are offering to purchase a product or service and you are agreeing to the terms of sale that are set out on the Website. We reserve the right to refuse any order placed on the Website. Payment: Payment for products and services can be made by credit or debit card or PayPal. We will charge your card or PayPal account at the time of purchase. Product Descriptions: We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our Website are accurate. However, we do not guarantee that the descriptions are error-free. If a product is not as described, your sole remedy is to return it in unused condition. Shipping and Delivery: We will ship your order to the address you provide when you place your order. Shipping costs will be calculated and added to your order total at the time of checkout. Returns and Refunds: We will accept returns of products that are defective or not as described. If you wish to return a product, please contact us within 14 days of receiving the product. We will either replace the product or issue a refund. Disclaimer of Warranties: The Website and all products and services made available on the Website are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the products or services made available on the Website. Limitation of Liability: To the fullest extent permitted by law, in no event shall Rainbow Riot Co be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your use of the Website or with the delay or inability to use the Website, or for any products or services obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, strict liability, or otherwise, even if Rainbow Riot Co has been advised of the possibility of damages. Governing Law: These terms and conditions and your use of the Website shall be governed by and construed in accordance with the laws of the United States of America and the state of California, without giving effect to any principles of conflicts of law. Changes to the Terms: We reserve the right to make changes to these terms and conditions at any time. Your continued use of the Website following any such changes constitutes your acceptance of the new terms and conditions. Contact Us: If you have any questions or comments about these terms and conditions, please contact us at support@rainbowriotco.com

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